Frequently Asked Questions
Easily reduce travel costs with access to a free RESBEAT Individual membership. Exclusive technology provides users with the lowest hotel rates that cannot be found anywhere else and allows travelers to save on reservations at 600,000+ global hotels.
RESBEAT Membership Levels
RESBEAT is designed to save you money on every hotel stay, whether you are a casual traveler, a small business or a large corporation.
RESBEAT offers membership tiers to fit any need. Our individual plan is perfect for leisure travelers or solo business users. Our business plans are uniquely designed to benefit corporations, including membership associations, banks, unions, and more.
Unsure about which plan is right for you? Fill out the contact form to discuss your needs with one of our representatives.
RESBEAT's technology allows our members to gain access to wholesale rates at 600,000+ global hotels. Other travel websites sell these rooms at market rates - we don't. Instead, we choose to pass the savings along to our members.
No bueno. RESBEAT can only be accessed by users who have a valid username and password.
Rates and availability fluctuate daily, but our customers have availed of price discounts of up to 75% compared to other travel sites we don't care to mention. RESBEAT search results place the deepest discounts at the top of each search, ensuring RESBEAT does the work for you... and you save more!
Yes, all pricing includes applicable taxes and fees.
RESBEAT offers a few payment options.
For online purchases: Visa, MasterCard, American Express, and Discover are accepted. Additional charges may apply.
For offline purchases: Check, wire transfer or major credit cards (Visa, MasterCard, American Express, and Discover) are accepted.
Easy payment terms are available. Please check with your Sales Representative or listed prices online for the plan of your choosing.
Extremely! We DO NOT share personally identifiable information about you with third parties, excluding our official partnerships.
We may send personally identifiable information about you, including your email address, to other companies or people when:
- We have your consent to share the information;
- We need to share this information to provide to you the information, product or service you have requested;
- We respond to subpoenas, court orders or legal process; or
- We find or have reason to believe that your actions on our website violate website terms or conditions or are in violation of law.
It is fully secured. An SSL" (Secure Socket Layer) connection exists between your browser and the server. This means that data is transferred only after being encrypted and thus cannot be abused or used by third parties. Your personal data is ONLY used to carry out your order.
We guarantee the highest possible level of encryption currently available.
Don't want to transfer your data online? No problem - we would be happy to accept your credit card information by telephone or email.
RESBEAT Hotel Bookings
Most reservations are non-refundable; therefore, customers are encouraged to book once their travel is confirmed.
As soon as your order has been confirmed, your credit card account will be debited with the amount due as per your order.
At checkout, you will see a detailed summary of all taxes and fees. Additional taxes and/or fees may be charged at the hotel.
Quick, check your inbox! You will receive an instant confirmation to your email address immediately following your reservation.
We have provided you an actual reservation with an instant confirmation number - meaning there is nothing else that needs to be done! Behind the scenes, we cause the provider to re-validate the reservation and acknowledge they are prepared for your arrival.
Some hotels will allow RESBEAT bookings until 3:00pm on the day of arrival. For same day reservations, RESBEAT recommends calling or emailing our team so we can confirm availability directly with the hotel. Only hotels that will allow a same-day booking will be displayed to you if your arrival date is the same day.
Most hotels require a minimum age of 18 in order to book a room. Some require the guest(s) to be 21. You can see requirements and other hotel amenities on the hotel's property information pages.
The hotel information is actually updated by the hotel or hotel chain a number of times per year. Additionally, we strive to have the most accurate and complete hotel information available but we have to rely on the personnel at the hotel property to update and change information when appropriate.
Each city and jurisdiction have their own tax rates and in some cases additional fees are imposed by providers, local, city, state and federal agencies.
Taxes are computed on the hotel reservation amount and fees charged as predicated by the provider. Non-refundable deposits are periodically required to hold rooms for your arrival and to provide you the lowest rates.
That depends. Some of our providers require just a room night deposit to hold your room while others require pre-payment at the time of your reservation.
Please refer to the amount displayed on the hotel confirmation page to see what your credit card will be charged upon making the reservation. Typically those requiring pre-payment are offering significantly reduced rates.
You can make a reservation for someone else using our system. Just make sure you include that person's name and information as the guest. You can have a different name and address for the guest and for the person paying with their credit card.
Simple. Follow these quick and easy steps:
- Please fill out a cancel/modify my reservation form.
- Include your previous reservation amount along with your questions.
From here, your Customer Service Representative will contact you within 24 hours. Please check the confirmation and the provider's cancellation policy regarding refunds of reservation and/or deposit amounts. The policies are clearly detailed and closely followed because of our contractual arrangements.
Yes. You can switch hotels by canceling your previous reservation and making a new reservation. Please review your existing reservation to avoid any cancellation or modification penalties.
Hmm... how about:
- Try again, perhaps with another credit card.
- Fill out and return a credit card authorization form (available on request from our Sales department).
- Contact RESBEAT at 1.866.584.0204 or email@example.com for assistance with the purchase.
- Contact your bank to authorize the payment.
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